AI Communication Platform

• Project Lead: Dilanka Kasun
• Started: May 2024

AI-based Social Media & Communication Automation

We empower businesses to master their communication channels across platforms like Facebook and WhatsApp. This service automates core tasks—from scheduling content and managing customer responses to collecting crucial feedback—freeing up valuable internal resources.

Future Enhancement: AI-Driven Predictive Analytics

The next generation of this platform will utilize sophisticated AI to analyze customer behavior and forecast engagement trends. This allows businesses to proactively tailor content strategies, ensuring maximum relevance and impact.

Currently in Development: WhatsApp Management Platform

Concept: A robust web application designed to create, deploy, and manage specialized AI agents (e.g., Sales Agent, Support Agent) that interact directly with customers via the WhatsApp API.

Core Features

• Real-time customer behavior tracking
• Granular agent performance management
• Integrated product/order management
• Flexible subscription controls

• #Machine_Learning
• #Research
• #SocialMediaAutomation
• #AI